Refund policy

Returns are valid within 30 days of purchase and will be returned for the purchase price plus tax, minus shipping, handling, and any other additional fees. All shipping charges must be paid by the customer.

Any COD deliveries will be refused and returned to the customer.

Exchanges are not available by mail but can be exchanged in person.

For any additional questions, please contact us via email at info@biltongdogtreats.com.

NOTE: A Biltong Dog Treats team member will reply as soon as possible. Please allow 24 hours of response time.